Locking our front door was part of our reopening COVID health and safety policies, ensuring folks were properly screened for symptoms and masked prior to entering our clinic. And while a lot of the world, including (sadly) medical facilities, have relaxed protocols, we acknowledge that we live in a different world now. We choose to continue prioritizing the safety of our medically vulnerable staff and clients because very few spaces nowadays do. This is the same reason why H&H continues to mask.
In addition, we don’t have a regular receptionist as we are a wee practice. We find JaneApp has been doing a fantastic job keeping track of bookings and we have systems in place to fill that gap. And with us still being appointment-only, we generally don’t anticipate any walk-ins.
It is also important to acknowledge the chaotic nature of the neighbourhood we operate in and security is an ongoing issue. Keeping our front door locked helps us control who enters our building. We prefer knowing everyone who comes through our doors, that everyone’s belongings are secure and that we can properly focus on client care.
So, how does it work for anyone visiting H&H?
We thank you for continuing to support our little clinic who could, for being part of our community and keeping one another healthy and safe.