Adjustments to Direct Billing to MSP due to COVID-19

For B.C. residents who qualify for premium assistance (an income of $30,000 or less) Medical Services Plan (MSP) will cover $23 per visit to a maximum of 10 visits (acupuncture, physiotherapy, chiropractic, massage therapy) per calendar year.

For more information about acupuncture coverage, read our FAQs page.

Adjustment to Direct MSP Billing due to COVID-19

For clients who are eligible for MSP Premium Assistance, you will have coverage for $23 per acupuncture session for a maximum of 10 sessions per calendar year.

We will bill MSP directly for $23 per session and you will be responsible for paying the remaining $12-32 per session to fall within our $35-55 sliding scale. This out of pocket portion of the treatment fee can be paid with debit, cash, cheque and if necessary, credit.

Step 1

Download + print and complete our MSP application/consent form and drop off the paper form to our front desk.

You can also complete your form in-person at our office OR call in your information by phone, 250-590-3185.

Step 2

If eligible, identify yourself at the front desk as having MSP coverage. You will sign-in at the front desk BEFORE each appointment until your available sessions have been completed.

For more information, contact us, info@heartandhandscommunity.ca | 250-590-3185


We can also verify your coverage over the phone. We will require you to provide your

  • Full legal name
  • Date of birth
  • Gender as it appears on your health card
  • Email address
  • Phone number

PLEASE NOTE, it is the client’s responsibility to contact Medical Services Plan regarding your coverage at 1-800-663-7100.

Your coverage is based on your annual income, if you require assistance with filing your tax return in order to qualify for Premium Assistance coverage, visit the Community Volunteer Income Tax Program .

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