Direct Billing to MSP

For B.C. residents who qualify for premium assistance (an income of $30,000 or less) Medical Services Plan (MSP) will cover $23 per visit to a maximum of 10 visits (acupuncture, physiotherapy, chiropractic, massage therapy) per calendar year.

For more information about acupuncture coverage, read our FAQs page.

Heart & Hands Health Collective can bill directly on your behalf for up to 10 Community Acupuncture sessions depending on eligibility and coverage.

Once MSP is billed, no additional payment is required at the time of the appointment!
Otherwise, our services are always an affordable $20-50 sliding scale.

Step 1

Download + print and complete our MSP application/consent form and drop off the paper form to our front desk.
You can also complete your form in-person at our office OR call in your information by phone, 250-590-3185.

Step 2

If eligible, identify yourself at the front desk as having MSP coverage. You will sign-in at the front desk BEFORE each appointment until your available sessions have been completed.

For more information, contact us, | 250-590-3185

We can also verify your coverage over the phone. We will require you to provide your

  • Full legal name
  • Date of birth
  • Gender as it appears on your health card
  • Email address
  • Phone number

PLEASE NOTE, it is the client’s responsibility to contact Medical Services Plan regarding your coverage at 1-800-663-7100.

Your coverage is based on your annual income, if you require assistance with filing your tax return in order to qualify for Premium Assistance coverage, visit the Community Volunteer Income Tax Program .

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