Hours coming Winter 2022
About Cupping Therapy
Sessions are 30 minutes.
NEW clients, $40-70 sliding scale.
RETURNING clients, $30-60 sliding scale.
Pay what you can afford.
We accept cash, debit & credit.
We hope to LIMIT credit card payments to help to ensure more goes to the clinic rather than to credit card processing fees.
Cupping therapy is an adjunct technique in which a local suction is created on the skin with the application of heated cups. A provider places cups on your back, stomach, arms, legs or other parts of your body. Inside the cup, a vacuum or suction force pulls skin upward.
Ideal for chronically tight muscles, it helps to loosen layers of connective tissue (fascia) and relieves swelling, pain and tension. It is a great compliment to our Community Acupuncture service! Cupping Therapy at H&H is performed by a Registered Acupuncturist (R.Ac.) or Practitioner of Traditional Chinese Medicine (R.TCMP.).
Cupping is a therapy used in traditional Chinese medicine (TCM) to remove stagnation and stimulate the flow of qi. Qi is the free flow of vital energy circulating through the body and the world around us, if the qi is disrupted or disturbed, it can create stagnation (blockages) or imbalances in the body.
PLEASE NOTE: bruising and small raised blood spots (ecchymosis) are common side effects following cupping as the suction force may break small blood vessels below the surface of the skin (capillaries) as well as drawing stagnant, trapped blood within muscle layers. The bruising is temporary and part of the healing process that stimulates new circulation in the surrounding tissues.
We are accepting cancellations up to 12 HOURS BEFORE your appointment.
Missed appointments or late cancelations (less than 12 hrs notice) will be subject to a $35 fee
Exceptions granted to the following unforeseen and/or emergency situations:
> Illness or accident
> Personal/family emergencies
> Childcare conflicts
> If you have been exposed to COVID-19 or awaiting test results
Please provide advanced notice, so there is adequate time for another client to fill your timeslot.
Up to 12 HOURS BEFORE, you may cancel your appointment via:
- Online through heartandhands.janeapp.com (preferred)
- Email, firstname.lastname@example.org
- Phone, 250-590-3185 – at this time, our capacity to answer the phone will be limited
Our JaneApp system sends email appointment reminders 36 hours before.
If you do not use or regularly check your email, please put systems in place to remind yourself of the appointment you have booked.
PLEASE NOTE: we always do our due diligence to contact you if you miss an appointment. Failure to follow-up with us will result in your online booking being disabled until your $35 fee is paid.
Be accountable for the timeslot you have booked, as our scheduling is limited.
Help us help you get the acupuncture you need.
How to use our sliding scale
Our sliding scale is in place so we can treat people from a wide spectrum of financial situations, which is why we want to keep the bottom end of our sliding scale as accessible as possible. If you are tight for money, pay at the low end of the sliding scale, but those of you who have extended healthcare benefits or those of you that find the higher end of the sliding scale within your means, we encourage you to pay more.
We ask our client-base to participate in the following so that we are able to continue offering our affordable, accessible rates:
- Book online – we may not always be available to answer the phone. If you are able to make that little extra effort to book your appointment online, this reduces the amount of time spent on the phone if the acupuncturist on-shift is also juggling client care.
- Leave a voicemail – as previously mentioned, we are not always available by phone. If you want us to return your call, please make the effort to leave a voicemail.
- Be punctual – we rely on high volume to keep our rates affordable, therefore, we rely on everyone arriving on time so that the acupuncturist on-shift can stay on track. Commencing Nov 1, 2021, clients arriving 5+ minutes past their appointment time will be subject to a $2 late fee.
- Be accountable to the appointment you have booked – remembering our cancellation policies and ensuring you keep track of the appointment(s) you have booked. When you book an appointment and not show, you are taking a timeslot away from a client in need of care.
- Paying it forward – if it is within your means, esp individuals who have extended benefits, paying on the higher end of the scale helps to pay it forward for the individuals who are on a tighter budget and need to pay out of pocket.
To learn more, READ HERE.