About our collective

Our mission

Heart & Hands Health Collective is a grassroots, locally-owned and community-focused Community Acupuncture & Holistic Health clinic in Lekwungen Territories, in the heart of downtown Victoria BC.

We are working to transform community health into community wealth by providing compassionate and accessible services to our community. We uphold the belief that community acupuncture is a tool for social change, shifting societal views about self-care, the use of traditional modalities for prevention as well as supporting our organization and its hardworking practitioners.

“Creating a space in which patients find refuge requires relying on my heart and my hands rather than on my head. Treating many patients in a single large room helps reinforce that the space belongs to them as much as it belongs to me. This is the space that working class patients need in their relationship with acupuncturists.”

~Lisa Rohleder, L.Ac.

Location

851 Cormorant St.
Victoria BC, V8W 1R2
Lekwungen Territories


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Parking & Buses

Please allot AT LEAST 1 hour from the time to park your vehicle, so that you have adequate time to receive your treatment as well as walking to and from your vehicle. 

  • There is 1 hr free parking directly on Cormorant and on Quadra St (read signage carefully if parking on Quadra, there are tow away restrictions).
  • There is 2 hr free parking along Balmoral Rd and Mason St (just east of Quadra).
  • There is also paid 90 min parking further down by Cormorant and Blanshard (by the Ministry of Health).

Our clinic is accessible by Victoria Transit routes #2, 6, 11, 27, 28


Land Acknowledgement

Heart & Hands would like to acknowledge that we make “our home” on the unceded traditional territories of the Lekwungen peoples (today known as the Esquimalt and Songhees Nations). In solidarity, we are committed to serving our community members of all nations and creeds.

It is our honour to practice, share and teach the traditional knowledge of our respective ancestors of Traditional Chinese Medicine, Balance System Acupuncture, NADA ear acupuncture and Liberation Acupuncture to enrich the health and wellness of this community.

Our Space & Accessibility

  • Our lobby, 100 sq ft consult room and 420 sq ft space is wheelchair accessible; our bathroom may only be accessible for certain mobility devices. If you have any accessibility questions, don’t hesitate to contact us.
  • We also have 4 bike racks in front of our building for your use + bike locks in case you forget yours – due to fire code, we cannot keep bikes inside our building.
  • We maintain a bright, minimal, open-concept space that is welcoming to everyone who abides by our Non-discrimination Policies (as outlined below).
  • Please keep in mind, out of consideration of our staff and your fellow clients, we are a quiet space (inside voices + cellphones OFF).
  • Also as a shared space, we ask that you refrain from wearing perfumes and other scented products.
  • Please review our COVID-19 Health & Safety Policies prior to your visit, thank you for keeping our Heart & Hands community safe!

Non-discrimination policies

Our establishment appreciates the diversity of human beings and does not discriminate based on race, age, height, national origin, language, religion, ability, education, HIV status, marital status, sexual orientation, sex or gender identity. We invite our client-base to share similar attitudes and acceptance of individuals from all walks of life.

Heart & Hands is a healing space and will not tolerate hostile, abusive language or behaviour directed towards it’s staff, volunteers or clients. We also ask you to abstain from drug and alcohol use prior to receiving treatment. We also ask that you abide by our COVID protocols such as masking up and maintaining physical distancing for your own personal safety and the safety of others around you.

If you fail to abide by our policies, we reserve the right to refuse you service. The safety of our community is of top priority. Heart & Hands supports open hearts and open minds.