Seeking a Community-minded Acupuncturist to provide Cupping Therapy and possibly more…

About us

Heart & Hands Health Collective is a grassroots, locally-owned and community-focused Community Acupuncture & Holistic Health clinic in the North Park neighbourhood of Lekwungen Territories.

Serving the community since 2010, Heart & Hands provides hundreds of streamlined acupuncture sessions each month, in a supportive group setting, all at an accessible sliding scale (currently $30-$60/session). We also offer affordable Cupping Therapy sessions as a compliment to our acupuncture services at $40-70 sliding scale. Community Acupuncture’s affordability, accessibility and inclusiveness makes it a profound tool for positive social change. It is a means to transforming the way we provide and interact with health care in our society. It fills in the gaps of our medical system, catches who it can from falling through the cracks and holds space with curiosity, compassion and reverence for the human condition. Community Acupuncture reaches the segment of our community that is often priced-out of accessing higher-cost private practice acupuncture.

As a wellness hub for the community, we treat a wide variety of conditions from musculo-skeletal pain to mental health, from digestive/respiratory/hormonal conditions to supporting individuals through all stages of pregnancy. Through the pandemic, we have continued providing 60-80 sessions weekly. If you’ve got it, we’ve got pokes for that! And especially during the increasingly challenging COVID-19 pandemic, we have served as an important community resource and lifeline to many.

Our organization appreciates the diversity of human beings and does not discriminate based on race, age, size, national origin, language, religion, ability, education, HIV status, marital status, sexual orientation, sex or gender identity. We invite everyone who comes through our doors to share similar attitudes of acceptance of individuals from all walks of life.


About the position

We are primarily looking to fill vacant Cupping Therapy shifts that run in tandem with two of our busiest Community Acupuncture shifts. This allows clients to book back-to-back acupuncture with cupping as well as a treatment alternative for clients who are needle-hesitant. The shifts are established with regular clients, so this is a great opportunity to generate regular income.

  • TWO weekly Cupping Therapy shifts Wednesdays and Fridays 3:00 – 7:15pm – we are currently offering 30 minute sessions within a 45 minute timeslot
  • Once settled into regular weekly Cupping shifts, there is the opportunity for the candidate to begin the process of training for Community Acupuncture shifts
  • Periodic on-call subbing of shifts in the case of staff absence or illness

Position details

  • R.Ac. or R.TCMP, with a valid license to practice in BC, in good standing with the CTCMA and professional liability insurance.
  • This position is on contract. Wages are on a variable commission basis, 50-60% dependent on a per shift revenue.
  • All equipment provided – massage table and massage chair, linens, silicone cups, massage oil, online booking, phone line, WIFI
  • An initial short-term probationary period of 6 months with a 3 month training period.
  • Proficiency with computers is a must – we utilize JaneApp, an online scheduling, point-of-sale and charting software.
  • A commitment to community health and safety – at H&H we are choosing to prioritize the safety of our immunocompromised staff and clients. We still maintain a number of measures to reduce disease transition including staff and clients continuing to mask and symptom screening. To see our COVID health and safety policies, READ HEREIf you are not in agreement with our measures, please do not apply for this position – our organization protects our immunocompromised community members.

How to apply

Interested individuals, email in PDF format to info@heartandhandscommunity.ca, Re: Join Our Team:

  • Resume
  • Letter of interest
  • 2 references

We will not be responding to inquiries that do not include the above requested items.
We are a busy establishment with set office hours, please no walk-ins or phone calls.


Criteria for the ideal candidate

General criteria

  • Detail-oriented, organized and punctual
  • Willingness to service a diverse client-base from all walks of life – practicing patience and compassion.
  • Excellent time management skills, multi-tasking, thrives in a fast-paced, high-volume setting – we are currently providing acupuncture treatment within a 15 minute window
  • Creativity and open-mindedness – being adaptable to a busy practice serving a diverse clientbase

An active interest and understanding in Community Acupuncture

  • Required reading of, “Acupuncture is like Noodles” by Lisa Rohleder L.Ac.
  • Socio-economic barriers to accessing care
  • Social justice and it’s significance within the social determinants of health
  • The framework of sliding scale payment
  • Being trauma informed
  • Alternative clinic/treatment models outside of the generic high-cost private practice format

Previous experience in AND/OR willingness to learn

  • Distal-style acupuncture (ie. Balance Method, Tung-style, Miriam Lee, auricular, Korean hand, etc.) to provide effective for our shared client-base and for point prescriptions to be cohesive/consistent treatment with our other practitioners – the right candidate will be receive review/training in Balance Method
  • Ability multi-task and manage time, vital attributes necessary to work in a high-volume setting (timing, flow, technique)
  • Effective and compassionate bedside manner to build client trust and compliance to a course of treatment
  • Administrative infrastructure of our unorthodox clinic (reception, online booking, emails)

Motivated

  • Strive to maintain client communication and retention
  • Participate in community-based marketing/outreach via workshops, seminars, open house events, etc.
  • Participate in structured marketing strategies including writing for our blog and creating content for social media
  • Contribute to the daily/weekly housekeeping required for the upkeep of a shared clinical space

Team Ethic

  • Being available to participate in monthly staff meetings and in-service trainings
  • Being available for seasonal outreach projects and open house events
  • Participation and the responsibilities of marketing and promotion
  • Maintaining regular communication between practitioners in order to coordinate and service a large, shared client-base

Accountability

  • To first and foremost, protect the health and safety of our clients, coworkers and yourself
  • To the caliber of your work and providing high quality care to our clients
  • To completing administrative and house-keeping duties to the best of your ability
  • To regularly participate in professional development to continue to build and refine your clinical skills
  • Ensuring you receive adequate self-care, which may include receiving regular acupuncture from fellow H&H practitioners

Looking forward, we hope you are a fit for our community!

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