client accountability

Reiterating our cancellation policies in preparation for the start of the school year

Reiterating our cancellation policies in preparation for the start of the school year

First and foremost, we’d like to thank all of our clients thus far for their accountability to the much needed acupuncture appointments you have been booking. We are delighted that you are both practicing self-care and supporting our small business :) Due to COVID, we have had to decrease our hourly capacity to maintain social…

Reminder of our cancellation policies & client accountability

Reminder of our cancellation policies & client accountability

Since reopening late May, we have been encountering an increased number of no shows on a weekly basis. Due to COVID, we have had to decrease our hourly capacity to maintain social distancing, so when clients do not show for their scheduled appointments, this impacts us financially. In addition, this is unfair to clients on…