We have moved to 2612 Quadra St., just north of Kings Ave., on the ground floor of Blue Bird Cabs!
Our COVID-19 Health, Safety and Administrative policies have continued to evolve and for the time being, there are no restrictions on health and personal services. With Dr. Bonnie Henry’s announcement of province-wide restrictions in place till Dec. 7th, this is the ideal time to remind you of our policies: In light of the province-wide restrictions,…
As per the Public Health Order issued by BC’s Ministry of Health, MEDICAL MASKS are the preferred form of face covering, but not necessary for the time being. All staff and clients entering Heart & Hands will still be required to wear a face covering, such as a medical mask, 2+ layer cloth mask or…
As cases of COVID-19 in BC and specifically Vancouver Island continue to rise, we are implementing additional measures to ensure we step-up our screening measures. It will make the process in the clinic lobby quicker, more efficient and hopefully, safer. We are asking our clients for the following: Please ensure you are receiving emails from…
Since reopening late May, we have been encountering an increased number of no shows on a weekly basis. Due to COVID, we have had to decrease our hourly capacity to maintain social distancing, so when clients do not show for their scheduled appointments, this impacts us financially. In addition, this is unfair to clients on…
It is necessary at this time for us to change our sliding scale to $35-55 per treatment. This hopefully is a temporary measure to compensate for decreased number of sessions per shift in order to maintain adequate physical distancing. It also allows us to recoup lost revenues during our closure as well as the cost of…
We heard the updates announced by Premier John Horgan and H&H is in the process of determining a safe and measured approach to reopening, including trying to acquire the supplies and PPEs we require. We are also awaiting further instructions from our licensing board so we have clear standards for operating as well as how…
Are you in need of help during this pandemic or able to help others? Our world is changing and so are we. In this time of uncertainty we face fear, division, hoarding, and increasing inequality across society. We can choose to change the narrative. This is a platform for those who want to tell a…
What to do if you are feeling ill or have been exposed to COVID-19 We are asking clients who are feeling ill and/or have potentially been exposed to someone who tested positive to COVID to STAY HOME. Common symptoms of COVID-19 include including cough, fever, fatigue, dizziness and brain fog. For more information about the…
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